Yahoo is sending out emails offering custom assistance for Panama upgrades. What’s interesting is that I received these emails even for a small account spending under $20 per month and another account which hasn’t been active in over two years.

There seem to be two subject lines that they are using:

• Need Help Restructuring Your Account?
• Call us Today to Help Restructure Your Account

If you need custom help understanding the upgrade or restructuring the account, Yahoo seems quite eager to help at present.

Here’s the email I’m receiving:

Dear Advertiser,

Our records show that you recently upgraded to the new Sponsored Search system. During the upgrade, your account was reorganized to match our new account structure, which we believe provides you with more flexibility to help manage your campaigns.

We know that not every customer is satisfied with the results of their upgrade and would like some help. If that’s you, as a valued customer, we’d like to offer a complimentary, one-time assistance with the restructuring of your upgraded account.*

This offer includes:

• Phone consultation of how you would like to reorganize your account
• Helpful advice on how to best structure your account
• Upload of your restructured account

Once you agree on how you’d like your account restructured, we’ll do the work and then we will upload the information to your account. Please note that your account will be taken offline after the upload, until you review the changes and put your account back online. You will be notified via email to log into your account, review the new structure and set your account status back to “On.” This entire process should be completed within approximately 5 business days after the consultation. However, the process time may vary depending on the complexity of your account.

If you’d like to take advantage of this offer, please contact us at [phone number removed].

Also, make sure to review our Quick Start Guide to get helpful information on the new system. Thank you for your business and we’re committed to helping you be successful.

Sincerely,

Your Partners at Yahoo! Search Marketing